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Privacy Policy

Welcome to the SEARA ALIMENTOS LTDA (“SEARA INTERNATIONAL”) Privacy Policy

Your privacy is of the utmost importance to us. To comply with the General Data Protection Law (“LGPD” is a Brazilian policy) and maintain transparency in our relationship, we have created this space for you to understand how we process your data.

SEARA INTERNATIONAL values you and is committed to protecting your security and the privacy of your data.

Through this Privacy Policy (“Policy”), we aim to clarify, in an objective and transparent manner:

Notices for You

First, we must highlight information regarding the processing of minors personal data. Such data requires special care; therefore, the use of the SEARA INTERNATIONAL website is strictly permitted only to individuals over 18 (eighteen) years of age, who, upon accessing it, declare they are aware of and agree to this condition.

By using this website, you declare that you have read and understood the terms of this Privacy Policy.

If you are a minor, we request that you use the SEARA INTERNATIONAL website only under the supervision of your legal representatives and that any provision of personal data is carried out exclusively using the information of individuals of legal age.

1 – Where does SEARA INTERNATIONAL operate?

SEARA INTERNATIONAL is a multinational company recognized as one of the global leaders in the food industry, whose mission is to uphold its values and provide a diversified product portfolio.

With this in mind, SEARA INTERNATIONAL, through the website https://www.searainternational.com, shares its history, mission, values, businesses, corporate structure, and other information, so that you may learn more about the company.

2 – How do we use your personal data?

In the context of the SEARA INTERNATIONAL website, it will be necessary to collect certain personal data to ensure a better browsing experience. Thus, we use your personal data in several different ways, depending on each specific situation.

The tables below outline this in detail, showing what we do and why we do it.

(a) Collection of your personal data
(Such as full name, telephone number, email, and other information necessary to fulfill the purposes described in this Policy)

(b) Your contact history with us
(What you tell us when you reach out—for example, via email, social media, or private message—to request information, file complaints, send compliments, or address other matters. If you contact us by phone, we also record calls to our customer service center.)

(c) Broadening the relationship with SEARA INTERNATIONAL

You may choose not to provide any of the data mentioned above. However, for proper navigation on the website and access to certain services provided by INTERNATIONAL , some information will be necessary to ensure the full functioning of the features offered and to enable the maintenance of a more efficient relationship with you.

SEARA INTERNATIONAL may process your personal data, always in compliance with applicable legislation, for the purposes of complying with specific laws or regulations, in judicial or administrative proceedings, at the request of a Judge or competent public administrative body, and in other cases provided for in the General Data Protection Law and/or related regulations. Whenever there is a complaint or a specific procedure, SEARA INTERNATIONAL must comply with and maintain the legal criteria of secrecy and confidentiality, whether before third parties or the data subject hemselves, except when there is a legal, regulatory obligation, or a determination by a competent administrative or judicial authority.

3 – Who do we share your information with?

We do not sell or trade your personal data.

In some cases, we may share your data with third parties as an essential part of our ability to provide our services to you.

4 – Where do we store your personal data, and for how long?

All personal data is stored on servers located in Brazil and, in some cases, in the United States. In the future, SEARA INTERNATIONAL may relocate and store these servers in any other country that complies with privacy legislation to maintain support or backup, always keeping them under our strict supervision and security.

We will retain your information for as long as you maintain a relationship with SEARA INTERNATIONAL and for the time necessary to comply with our legal requirements. The length of time data is stored varies depending on the purpose for which it was collected, provided there is no specific legal requirement to retain it.

5 – How do we keep your personal data secure?

We protect your personal data from all types of threats: unauthorized destruction, loss, alteration, disclosure, or access.

SEARA INTERNATIONAL protects your Personal Data in accordance with the security and confidentiality standards and procedures established by Brazilian legislation.

6 – Your rights as a data subject

To exercise your rights, you may request, at any time:

Requests must be made through the Privacy Portal, upon your identification as a data subject.

Note: To guarantee your security and prevent fraud, submitting a photo ID is a standard and required step for you to exercise your rights under the LGPD.

7 – Cookies – Digital Platform

When accessing the website, SEARA INTERNATIONAL may automatically collect certain information about you through cookies, web beacons, and similar technologies, including information about your browser, operating system, pages accessed, links clicked, and IP address. This information is primarily used to enhance your browsing experience and ensure the proper functioning of the website.

You may also, at any time, configure your browser to block or alert you about the use of cookies. However, by rejecting non-essential cookies, or in some cases all cookies, certain website functionalities may not operate correctly.

Cookies are text files automatically stored on your device during navigation, which allow recording information about your interactions with the website. This information helps SEARA INTERNATIONAL better understand the profile, interests, and behavior of users (whether visitors or not), enabling the continuous improvement of services and the offering of more relevant content.

8 – Protection of passwords and access on SEARA INTERNATIONAL’s digital services channels

When registering on the website by creating a specific access account, we ask you to create a username and password. If you lose control over your website access account or password, you may lose control over your personal data. Therefore, if for any reason your password is compromised, change it immediately by modifying the registration data provided to SEARA INTERNATIONAL.

9 – External links

The SEARA INTERNACIONAL website may contain links to third-party websites, which have their own privacy and confidentiality policies.

When accessing such sites, we recommend that you carefully read their respective data processing practices and policies, as this Privacy Policy does not apply to any third-party websites, including those that may eventually share or disclose information to SEARA INTERNATIONAL.

10 – Public information

By inserting information into public areas of the Digital Platform, it will be available to other Users and the general public. SEARA INTERNATIONAL cannot control what these individuals do with the information. Please bear this in mind and be careful with the information you choose to disclose.

11 – Identity and contact of the Data Protection Officer (DPO)

The Controller of personal data is SEARA ALIMENTOS LTDA., duly registered under CNPJ/MF No. 02.914.460/0112-76, located at Avenida Marginal Direita do Tietê, 500, Vila Jaguará, São Paulo, Brazil.

Direct communication from the National Data Protection Authority (ANPD) with the DPO must be carried out through the Privacy Portal, under the options (i) “I am a National Data Protection Authority” and (ii) “Communication between ANPD and Data Officer.”

12 – Applicable Legislation and Jurisdiction

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes.

Any change in how SEARA INTERNATIONAL uses personal data will be established in future versions of this “Privacy Policy,” being published and disclosed on the SEARA INTERNATIONAL website. We recommend reviewing this section periodically.

13 – Applicable Legislation and Jurisdiction

The terms of this Privacy Policy are interpreted in accordance with Brazilian legislation. The courts of the capital of the State where the User is domiciled are elected to resolve any subsequent dispute, question, or doubt, with the express waiver of any other jurisdiction, however privileged it may be.

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